Hang up and tell a friend. Great advice from the FTC on tech support scams.
It happens frequently. A person gets a call, "Hello, this is Fred from x computer. We have detected viruses on your computer. Please if you would go to your computer and open a browser and type in this, I will access your computer and fix the problem." or "Hi, this is Sanra from y computer. We have detected a virus on your computer. If you can give us a credit card number we will clean it up for you with super virus software."
Hang up. Tell a friend. And remember if you aren't expecting the call, likely it is a scam. Then if you suspect something is wrong with your computer, take it to a reputable computer shop or call a local tech who can help you out.
Scammers are trying to gain access you your personal data and a computer is a great way. When you follow their lead, they can track your keystrokes or steal passwords.
Learn more at: https://consumer.ftc.gov/features/pass-it-on/impersonator-scams/tech-support-scams
Pass it on and tell a friend about Tech Support scams.
Our friends at the Federal Trade Commission have some great resources on learning about fraud prevention. Over the next few months we will be posting new resources from this campaign on our blog, and we are so thankful to the great work the FTC is doing. The reminder is that as we learn about fraud we best prevent it by "Passing It On" by telling friends and family about it. People getting defrauded often become isolated and confused. You can help out by being a good neighbor sharing the information we post here and letting people know they don't have to be victims of fraud or abuse. We believe it takes a community to support our neighbors. Hope you will come back for more information as we keep posting.
Big Sky Senior Services' program the Prevention of Elder Abuse seeks to provide information to prevent fraud and abuse for Seniors in our community. It is our belief that preventing abuse and fraud leads to independence and better health.