Hang up and tell a friend. Great advice from the FTC on tech support scams.
It happens frequently. A person gets a call, "Hello, this is Fred from x computer. We have detected viruses on your computer. Please if you would go to your computer and open a browser and type in this, I will access your computer and fix the problem." or "Hi, this is Sanra from y computer. We have detected a virus on your computer. If you can give us a credit card number we will clean it up for you with super virus software."
Hang up. Tell a friend. And remember if you aren't expecting the call, likely it is a scam. Then if you suspect something is wrong with your computer, take it to a reputable computer shop or call a local tech who can help you out.
Scammers are trying to gain access you your personal data and a computer is a great way. When you follow their lead, they can track your keystrokes or steal passwords.
Learn more at: https://consumer.ftc.gov/features/pass-it-on/impersonator-scams/tech-support-scams
Pass it on and tell a friend about Tech Support scams.
Big Sky Senior Services' program the Prevention of Elder Abuse seeks to provide information to prevent fraud and abuse for Seniors in our community. It is our belief that preventing abuse and fraud leads to independence and better health.